Fees and Cancellation and Refund Policy
If for any reason you wish for your child to stop attending Aim High, then you must give us 30 days written notice by filling in the support ticket. This is also written clearly on the onboarding document you receive when you register your child.
Here is the support ticket link to notify us of the cancellation.
The registration/joining fee is non-refundable.
The fees for each (4 weeks) month is due on the 1st of each month. The money will be taken automatically from the card used to register your child. The months containing 5 weeks/sessions are slightly higher to reflect the extra lesson that is scheduled that month. If you wish for your child’s tutoring lessons to stop, then a notice period of 30 days must be provided via the support ticket link: https://bit.ly/Support_Help_Form.
If the minimum notice is not served we will take the payment for that month and no refund will be possible without proof of this.
We are unable to refund or reschedule any missed lessons or classes. If you are aware of any long term absences then you must notify us 30 days in advance by submitting a support ticket.